High Holy Days 5786 FAQs
On this page you will find a running list of the most frequently asked questions.
If your query isn’t answered below please email us or call the synagogue office on 0208 446 3244.
Booking
Accessing services online
Transport and Parking
Accessibility and inclusion
Prayer Books
Youth and Education
Q: Where are services taking place:
The services will be taking place at the following venues:
FRS: 101 Fallow Court Avenue, London, N12 0BE
StoneX: Stadium Greenlands Lane, Hendon, London NW4 1RL
1st Day Rosh Hashanah services (Tues 23rd Sep) will take place at StoneX Stadium.
Kol Nidre and Yom Kippur Day services (Wed 1st and Thurs 2nd Oct) will take place at StoneX Stadium.
All other services will be at FRS.
For detailed information about service times and locations, please click here.
All main services will also be available to join via Zoom. Click here to join us online.
Q: Booking and when will I get my ticket?
Non-members (visitors or guests) please click here to book.
Members do not need to book other than for Simchat Torah.
Everyone needs a ticket which, as in previous years, will be in the form of a lanyard insert. Tickets must be brought with you to each service.
The lanyards themselves can be collected at services.
Members will receive their tickets in the Tree of Life magazine arriving early September. Non-Members will be able to collect their tickets at their first HHD service or can contact the office email to arrange collection in advance.
If you have questions about your tickets please email us or call 020 8446 3244.
Q: I have lost my lanyard insert, what do I do?
Don't worry, a spare copy will be available at the first High Holy Days service you attend or to collect from FRS.
Q: How do I join on Zoom?
Main services from StoneX and FRS will be multi-access and available on Zoom.
Details of how to join our online services can be found here.
Please note we will be using our usual Zoom passwords.
Q: Is there parking at StoneX Stadium?
There is considerable parking space available at the StoneX Stadium. You do not need to book in advance.
Q: Is there parking for Blue Badge holders?
Parking for Blue Badge holders at StoneX Stadium is available and does not require booking.
Parking for Blue Badge holders at FRS is very limited and must be booked in advance here.
Q: Are all the venues accessible?
Our venues are accessible. Please let us know by email or call if you have accessibility requirements so we can support you.
Q: What machzor (prayer book) is being used, and do I need to bring my own?
We will be using the new MRJ High Holy Day machzor (prayer book). We only have a limited number available so please bring your own.
You can purchase one by contacting the FRS office, or order online at frs.org.uk/machzor - or click here.
Q: Will there be activities for children and teenagers?
Yes, the Youth and Education team are planning a great programme for the High Holy Days. You can find out more about our Youth programming here.
Q: Will you be offering a crèche?
We are delighted to offer a crèche for pre-school children at StoneX Stadium, 1st Day Rosh Hashanah Tuesday 23 September 10am - 1pm, Yom Kippur Thursday 2 October 10am - 3pm). Spaces for this free service need to be booked in advance and will be on a first-come, first-serve basis. Book your space here.
High Holy Days Quick Links
HHD 5786 Home Page
Non-member Booking
When & Where
FAQs
Join us online
Youth Activities
HHD Appeal
Crèche Booking
Accessible Parking
HHD Machzor
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